Frequently asked questions
What we supply, how we check it, and how a quote works.
About DTC Project Imports
What does DTC Project Imports do?
DTC Project Imports is a project-specific importer of premium building products for owner-builders, builders and developers in Australia. We source products to your project's specification, have them made to order, inspect them before they ship and deliver them to your site at a fixed price.
What building products does DTC Project Imports supply?
Windows and doors; joinery, robes and stonework; sanitaryware, from taps and sinks to vanity basins, shower screens and toilets; timber flooring and modular decking; staircases and balustrades; and fabricated metal works such as gates, wrought iron, storage cages and window louvres.
See all productsWho does DTC Project Imports work with?
Owner-builders, builders and developers, from one home to a whole development. We also supply warehouse, commercial and industrial projects.
Where is DTC Project Imports based?
In Melbourne. Our showroom is at Shop 1, 100 Union Road, Ascot Vale VIC 3032, and visits are by appointment. Call 03 9375 7649 or email info@dtcprojectimports.com.au.
Quality and Australian standards
Do the products meet Australian standards?
Yes. All products are guaranteed to meet Australian standards and codes, and come with their warranties and certifications. Our tapware carries Watermark and WELS approval, and our commercial windows and doors are double glazed with low-E glass in thermally broken frames.
Who checks the quality before the products ship?
Our own staff. They physically inspect your products for quality assurance before they leave the factory. If something is not right, it does not ship.
Is it risky to import building products from China?
It is if you try to manage it yourself: you cannot supervise the work from here, and you are not there to fix it when something is wrong. China makes world-class products and there are savings to be made, so we manage it for you. Our project managers review your plans and make up the drawings, our quality control managers inspect every product, and our shipping team handles the logistics, the insurance and the container. DTC has almost 20 years of importing experience from China.
Does DTC Project Imports install the products?
For warehouse, commercial and industrial projects we supply, and can install, windows and doors, joinery, stairs, tiles and accessible sanitaryware. Installation quotes for stairs are provided as standard.
Quotes, savings and delivery
How do I get a quote from DTC Project Imports?
Send your plans. Share your drawings or schedules and tell us about the project, and we come back with a fixed price for your products, delivered.
Send your plansWhat should I send for an accurate quote?
Drawings and plans, specifications and schedules, and pictures of the finishes you like: sanitaryware designs, tile colours, floorboard colours, kitchen design and stone. All of these help us prepare an accurate proposal.
How much can I save compared with the local market?
In some cases up to 30% across a project compared with the local market. Bernie Purcell of A & B Developments said: "We calculated a savings across the project in excess of $150,000 as compared to the local market."
How does delivery work?
We arrange production, quality control and shipping, coordinating with the shipping companies to keep delays down and deliveries safe. Delivery to your door is at a guaranteed fixed price, and your order arrives ready to install.
Have drawings ready?
Send us your plans and we will come back with a fixed-price quote, made to your project.